Documentation compliance for skilled nursing

Catch documentation risk before the surveyor does.

Lummen reviews nursing notes inside PointClickCare as they’re written, flagging language that invites CMS F-tag citations — so your team fixes it in the moment, not in a plan of correction.

Mock — real PCC screenshot pending
Progress Note · 07/07/2026 14:32Rm 214-A

Resident alert and oriented x3. Vitals stable. Skin intact, no new areas of concern noted on rounds. Resident tolerating diet well. will continue to monitor and reassess per care plan.

F684Quality of Care

Vague follow-up language without a specific plan or timeframe reads as unresolved monitoring to a surveyor.

Deficiencies start in the chart.

Surveyors cite what they read. Vague, contradictory, or incomplete nursing documentation is one of the most common roots of an F-tag citation — and by the time it surfaces on survey, it’s already a plan of correction, a lower star rating, and sometimes a civil monetary penalty. Retrospective chart review catches it too late: after the note is signed, after the survey window, after the risk is locked in.

A citation doesn’t end with the survey — it follows the facility through its star rating, and star ratings decide referrals, managed-care networks, and census.

Verified figures pending — do not cite until sourced
Of surveys result in at least one deficiency
Data pending
Average cost of a plan of correction / CMP
Data pending
Most-cited F-tags tied to documentation
Data pending

Compliance support inside the workflow your nurses already use.

Step 1

Install once.

Lummen runs quietly as a Chrome extension inside PointClickCare. No new system, no separate login, no change to how staff chart.

Step 2

Document as usual.

As nurses write, Lummen underlines phrases that carry compliance risk. A tooltip explains the specific concern and the F-tag it maps to.

Step 3

Fix now, review later.

Staff correct the language in the moment. Compliance leadership exports flag events as CSV to track patterns and target training.

Built on real deficiency data, not guesswork.

Lummen’s detection rules are derived from CMS deficiency records and public inspection data, mapped to specific F-tags. Every flag tells your staff what the concern is and why it matters — turning documentation review into teaching moments at the point of care.

In the workflow

Runs inside PointClickCare, not a separate portal.

Real time

Flags risk while the note is still editable.

F-tag mapped

Each flag ties to a specific CMS citation category.

Evidence-based rules

Grounded in real deficiency and inspection data.

Exportable

CSV of flag events for QA trending and audits.

No learning curve

Nurses keep charting exactly as they do today.

In use today. Piloting now.

Result pending — restrained claim only

Lummen is live in a skilled nursing facility pilot, flagging documentation risk in daily charting. Pilot in progress.

How a pilot works

1

Walkthrough (30 min)

We show Lummen on real charting scenarios.

2

Install (one day)

A Chrome extension; no IT project, no EHR integration, no workflow change.

3

30-day pilot

Your facility's own flag data, reviewed together at the end.

Pilot terms on the walkthrough.

Handled with care.

Legal review required — do not ship unverified claims

Lummen runs as a browser extension, operating alongside your existing PointClickCare workflow. Data handling is designed with the sensitivity of resident health information in mind. Full details on data flow, retention, and safeguards will be published here following legal and compliance review.

Common questions

See Lummen on your own charting.

Request a walkthrough. We’ll show you what it flags and how your team would use it.

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